Replacement Windows
in Virginia by
The
Window Replacement Company

The Window Replacement Company has been serving the Northern Virginia area including the
counties of Loudoun, Fairfax, Clarke, Frederick, Warren, Arlington including
Prince William, Arlington, Alexandria, Warren, Shenandoah, County, Reston,
McLean, Oakton, Centreville, Leesburg, Purcellville, Berryville, Strasburg,
Marshall, Middleburg, Herndon, Ashburn, Reston, Chantilly, Sterling, Manassas,
Springfield, Tysons Corner, Merrifield, Annandale and surrounding areas since
1983.
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The Window Replacement
Company was established in 1983 primarily as an installation company and has operated successfully over the years, expanding into product sales. Expanding into direct home sales has given us more control over the quality of our products and allows us to offer a much lower cost.
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Our first location in 1983 was in Leesburg, Virginia. We grew and a few years later we moved to Purcellville, Virginia . Our last move was to our new Showroom in Winchester, Virginia.
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As a member of the BETTER BUSINESS BUREAU, we subscribe to the truth in advertising code of ethics.
Key Benefits
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Locally owned and operated guarantees service before and after the sale!
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We use only experienced, licensed technicians for our installations.
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Our installers are trained to our insure that proper installation techniques are used. All of our installations will be done in accordance with the manufacturer's product specifications.
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We offer confidence and peace of mind with proper licenses, insurance and experience.
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All projects are subject to a strict final inspection and approval.
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We have increased our installation guarantee so we now offer a lifetime installation warranty that matches the manufacturer's warranties.
Crafted with elegant detail.
- Coved molding and glazing bead combine with narrow sight lines to
give windows an authentic wood look.
- Flush-mounted sash locks and concealed tilt latches offer an
unobstructed view.
- Sloped sill ensures water run-off while eliminating unsightly weep
holes.
- Available with a wide variety of decorator glass options and
designer exterior and interior colors along with beautiful woodgrain
finishes.
Built for maximum strength and security.
- Internal fiberglass reinforced sash meeting rails
provide unsurpassed strength.
- Two flush-mounted sash cam locks on all windows over 26" wide.
- Interior glazing bead deters glass removal from outside the home and
provides a waterproof seal to protect insulating glass.
- Ventilation limit locks add security while windows are partially
open.
Engineered for energy efficiency.
- Full 7/8" Intercept™ warm-edge insulated glass is standard to
provide higher R-factors and stronger insulated glass units.
- Full sash meeting-rail interlocks and double weatherstripping
provide low air infiltration for lower energy bills and increased
comfort.
- polyurethane filled mainframes provide high R-factors. This
higher thermal efficiency means greater comfort and reduced utility
bills.
- Our multi-layer vacuum-deposition soft-coat
Low-E glass series allows you to choose from among the best insulating
glass systems available.
Designed for maintenance freedom.
- Sashes tilt in for easy cleaning.
- Maintenance-free uiPVC inside and out...never requires caulking or
painting and is virtually maintenance free. And it's easy to clean.
- Computer calibrated block and tackle balance system for easy
operation.
- Screens are removable from inside the home.
- Glass needs cleaning half as often and with
half the effort of ordinary glass.
Performance guaranteed to last.
- Frame and sash are fusion-welded for maximum strength...guaranteed
to never work loose or separate.
- Insulated glass carries a lifetime transferable glass breakage
warranty.
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SPECIAL DEALS?
We believe that when a company starts to discount its prices after
trying to get you to buy at a higher price, they were overcharging you
to begin with.
We believe that when a salesman comes down in price he is admitting that
he was trying to see how much extra money he could get from you with the
first price. Most of the companies that practice this type of sales
technique split the overcharge with the salesman.
We don't play games with your money. We present our best price the first
time.
We offer fair, pre-printed prices for the services we provide.
Also be prepared, our prices are non-negotiable. We promise to not
pressure you with annoying and insulting sales gimmicks and deals,
please do not hassle our sales staff for any discounts that aren't
there.
Quite often our window manufacturer will offer a discount on their
windows or their special glass. When this happens we will advertise the
special and pass the savings onto the homeowner.
This discount will be offered to you before we give you the final price.
We do not use these discounts as tricks or price drops to be used in the
home to get you to sign that night.
Our specials have advertised start and stop dates and do not 'magically'
appear and disappear over night.
Please call us for a free estimate. Our prices do not change with every
contract we prepare or every time we walk up to a homeowners' front
door.
Try not to be taken in by the gimmicks and promotions that are
constantly being offered by many other home improvement companies.
Here are a few good examples of bad offers, specials, deals and other
#!!x&"!* stuff''...
$ 90.00 Trade-in allowance for your Old Windows
We have seen this special quite often. Your old windows are of no value
to us, or to anyone else. We dispose of your old windows properly at the
landfill. Without the structural frame and casing, the windows are
unusable. The trade-in allowance amount I have seen most often is $90.00
credit per window.
If you would like to have a window trade-in allowance from The Window
Replacement Company, just add $90.00 to the price of each of our
windows, and then we can take that amount back off when we sign the
contract. Just like our competition.
Free Window Capping of the Exterior Trim
Another good one. The Window Replacement Company has set, pre-printed,
established, non-negotiable, honest costs for the services that we
provide.
However, if you would like to think that we wrap the exterior wood trim
of your windows with aluminum for free, that's alright with us. It will
not cost you anymore, or any less. Just like our competition.
Discount if you buy today
I am sure you have heard this routine before. The salesman can "only
offer this discount if you buy right now". The discount coupon that can
only be used today routine. Our costs at The Window Replacement Company
do not ‘mysteriously’ go up over night, so the prices we quote you will
not increase either.
The estimate you receive from us will be straight forward, itemized and
good for thirty days.
Let me call my sales manager and see if we can do any better
We hear this one a lot. You would think that the sales agent would know
if he could do any better before he came knocking on your door.
I have had this one pulled on me every time I bought a car from a
dealer. (I apologize to all the ethical, honest car dealers out there.
We are both in the same boat. There are so many 'bad apples' out there
and we are both prejudged because of the business that we are in.)
Your house is perfect for a model home in this area
We are offering you a discount because we need a sample house in this
area of town. Usually the 'Sales Manager' calls back with this offer.
This ploy is usually used after all the other gimmicks have failed.
There was a mistake made when adding up your costs
The sales Manager calls back the next day explaining that his salesman
made a mistake in computing your cost. Now the contract amount is
considerably lower. On top of that, now the sales manager starts
pressuring you as to what will it take to 'close' this deal.
You will find that our sales staff is capable of using adding machines,
calculators and common sense when preparing your proposal.
You just won the 'Window Zip Code' lottery!
Your zip code just came up in a sales promotion campaign so now you
qualify for a special discount "just for you". This is another call back
trick after some of the other gimmicks have not worked.
Let us put a sign in your front yard
Some salesmen say that they can come down in price If you let them put a
sign in your front yard because of all the 'great' advertising it can
give them. Usually they ask for a period of one to two months.
Actually, yard signs are a good thing if they are used properly. We put
up a yard sign when our installation crew arrives to work on your home,
and we take the yard sign down when we leave that day.
We do this so the neighbors can see who is working on your house and
possibly going in and out of your home. I am always amazed that a truck
can pull up to someone's home, take what they want, and not be noticed.
By putting up a yard sign, at least it gives the neighborhood something
to record and hopefully to check up on.
I got the deal of a lifetime !!
We have had homeowners tell us that they saved hundreds of dollars and
got a much better 'deal' from some other company. We have had some
homeowners very upset with us because we wouldn't budge on our price
while some other company would 'work with them' and came down in price a
number of times. This homeowner attitude still amazes me, some other
company tried to charge you more than what they should have. They were
trying to take money from you that wasn't theirs! If you had agreed to
the other company's first offer, I doubt if they would have continued to
drop their prices. This other company tried to trick you into spending
more money than you should have and now they are considered the company
willing to 'work with you'?
(Sorry if we seem a bit annoyed, but sometimes it really hurts when we
try to be fair and ethical in the way we do business. We do our best and
then are accused of 'not being flexible' or 'not interested in getting
the homeowners business'. It seems that some people just have to have a
'special deal', no matter how much extra money they have to spend to get
it!)
Most of the time when we compare 'apples to apples' we find that our
original estimate was a better buy and a much better choice than the
other company's 'special reduced' price.
There are many things to be considered when pricing a window. Salesman
going for the quick sale usually do not educate the buyer as to the
levels of window quality or services available.
By the light of day, and not being pressured by a salesman, many
homeowners have realized that they did not make the right choice. In the
first three days of their contract they can use the contracts 'recession
clause' and cancel.
Unfortunately, after the first three days of the contract their
recession clause has expired and we can't help them.
And it doesn't stop there...
We hear outrageous claims as to the 'R' value and insulating properties
of some companies windows. However, the information never is in writing
nor is it left with the contract.
We have heard of many salesman that refuse to come to the homeowners
house to give a presentation unless both the homeowners are present.
This is because the salesman has a whole bag of tricks to use to get
their contract signed that night. They know they can't use the same
tricks on you again tomorrow when the other homeowner is present.
It has been reported to us that some salesman are pressuring the
homeowners to 'waive' the three day rescission clause. The salesman
claim the rescission clause is not needed and it only holds up the
window delivery. In fact, the salesman knows that by the light of day
their 'great deal' might not look so good, and they want to take away
the homeowners chance of changing their mind.
We have heard of guarantees and warrantees that stagger common sense. We
have heard of windows that are guaranteed for life. Installations that
are guaranteed for life. We have heard of windows that can repair
themselves for life while whistling Dixie at the same time. We always
wonder whose life they are referring to. We are constantly getting calls
from homeowners that bought windows a few years ago, and now can not
find their contractor or manufacturer.
Unfortunately their 'great deal' only lasted a few years, and now they
are back where they started..... with bad windows.
The Window Replacement Company Reassurance
The Window Replacement Company has been installing windows since 1983.
We are very good at what we do. We invite you to check on our
unblemished record with our Contractors License, Business
License, Chamber of Commerce and The Better Business Bureau. We are very
proud of the service we provide and we intend to continue with great
service for a very long time.
We might lose a few sales to those ‘quick sell’ operators, but we
usually do not lose the smart buyers.

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